Waris Limited ([COMPANY NUMBER]), a company registered in England and Wales with its registered office at [REGISTERED ADDRESS] ("Waris", "we", "us"), provides an online will drafting service for Muslims domiciled in England and Wales.
These terms of service ("Terms") govern every order you place through waris.co.uk. Please read them carefully before ordering.
By completing the questionnaire and submitting payment, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, do not place an order.
We may update these Terms from time to time. The version in force at the date of your order governs that order.
Our service: Waris produces Shariah-compliant will documents for individuals domiciled in England and Wales. Each submission is reviewed by legal professionals with education and experience in law, Islamic finance, and Islamic law before delivery. We take reasonable care to ensure that your will correctly reflects the information you provide and applies the appropriate faraid rules of your stated madhab.
Important — please read carefully.
Waris is not a law firm and does not provide regulated legal advice.
Waris is not authorised or regulated by the Solicitors Regulation Authority, the Bar Standards Board, or any other legal services regulator under the Legal Services Act 2007.
The review of your will is carried out by legal professionals acting in a will drafting capacity. It does not constitute a solicitor-client or counsel-client relationship, and does not give rise to any duty of care or professional obligations beyond those described in these Terms.
If you require regulated legal advice — for example in relation to complex inheritance tax planning, contested estates, business succession, or cross-border assets — you should consult a solicitor or other regulated legal professional.
Nothing in these Terms excludes or limits any right you have under the Consumer Rights Act 2015 or other applicable consumer protection legislation.
Our service is available only to individuals who:
We do not provide wills for Scotland, Northern Ireland, the Channel Islands, the Isle of Man, or any jurisdiction outside England and Wales. If you are unsure whether you are domiciled in England or Wales, you should seek legal advice before ordering.
By ordering, you confirm that you meet these eligibility requirements. If you provide false information as to your eligibility, we accept no liability for any deficiency in the resulting will.
An order is placed when you complete our questionnaire and make payment in full. We will acknowledge receipt by email promptly. That acknowledgement does not constitute acceptance of your order.
We accept your order, and a binding contract is formed, when we begin review of your questionnaire responses. We will notify you of this by email.
We reserve the right to decline an order if:
If we decline an order, we will notify you by email and issue a full refund within 5 working days.
Prices are as stated on the website at the time of ordering. All prices are in pounds sterling (GBP) and are inclusive of any applicable VAT.
| Package | Price | Includes |
|---|---|---|
| Single Will | £99 | One individual will |
| Mirror Wills | £149 | Two complementary wills for a couple |
| Premium | £199 | Mirror Wills plus letter of wishes, priority review, and one free amendment within 6 months |
| Annual Review Subscription | £29/year | Annual review and update of an existing Waris will |
Payment is processed by Stripe, Inc. We do not store your payment card details. By paying, you authorise Stripe to process the transaction on our behalf.
Refund policy:
Refund requests should be sent to hello@waris.co.uk. Approved refunds will be processed to the original payment method within 10 working days.
Your statutory rights under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 apply. You have a 14-day right to cancel from the date of order. However, by requesting that we begin reviewing your questionnaire immediately (which you do by placing your order), you acknowledge that the right to cancel is lost once the service is fully performed — i.e., once your will is delivered.
We will deliver your completed will by email to the address provided in your questionnaire within the following timescales from receipt of your complete and accurate responses:
If we need to contact you to clarify any details before finalising your will, the delivery timescale runs from receipt of your satisfactory response to that clarification.
Delivery is by email as a PDF document. We do not provide physical copies. We do not store your will on your behalf following delivery unless an annual review subscription is in place.
We recommend you keep your will in a safe and known location and inform your executors of where it is kept.
Risk of loss or damage to your will document after delivery passes to you. We accept no liability for loss of your will after it has been delivered to the email address you provided.
By placing an order you confirm and warrant that:
We will not be liable for any deficiency in your will, or any loss suffered as a result, arising from inaccurate, incomplete, or misleading information provided by you.
Your will has no legal effect until it is correctly executed. A will document delivered by Waris is a draft — it does not become your legal will until you sign it in accordance with section 9 of the Wills Act 1837.
To validly execute your will, all of the following must be satisfied:
We provide clear execution guidance with every will we deliver. We are not responsible for any invalidity, challenge, or adverse outcome arising from incorrect or incomplete execution.
If in doubt about execution, take independent legal advice before signing. A solicitor can supervise execution and provide a contemporaneous capacity assessment, which may be advisable where the estate is large, family circumstances are complex, or there is any risk of a future challenge.
A will is a document made at a point in time. It does not automatically update when your circumstances change. The following events in particular may affect the validity or adequacy of your will:
We offer an annual review subscription (£29/year) that includes a review of your will and an update where required. We recommend all customers subscribe.
We are not responsible for any consequence arising from a failure to review or update a will following a change in circumstances. The responsibility to ensure your will remains current rests with you.
10.1 No exclusion of mandatory liability. Nothing in these Terms excludes or limits our liability for:
10.2 Cap on liability. Subject to clause 10.1, and to the fullest extent permitted by law, our aggregate liability to you in connection with any order — whether arising in contract, tort (including negligence), breach of statutory duty, or otherwise — shall not exceed the total amount paid by you for that order.
10.3 Excluded losses. Subject to clause 10.1, we shall not be liable for:
10.4 Third parties. A person who is not a party to these Terms has no right to enforce any of its provisions under the Contracts (Rights of Third Parties) Act 1999. In particular, no beneficiary, executor, or trustee named in a will produced by Waris has any right of action against us under or in connection with that will.
Plain English summary of clause 10: If something goes wrong because we made an error, our liability is capped at what you paid. We are not liable if the problem arose because you gave us wrong information, didn't sign the will correctly, or didn't update the will when your circumstances changed. Your beneficiaries cannot sue us — only you can.
The will document produced for you is your property. You may print, store, copy, and share it as required for its proper purpose.
The questionnaire, website content, templates, methodology, and underlying know-how are and remain the intellectual property of Waris Limited. You may not copy, reproduce, reverse-engineer, or commercialise any part of our service or materials without our prior written consent.
Our Privacy Policy explains how we collect, use, store, and share your personal data in connection with the service. It also explains your rights as a data subject under UK GDPR. The Privacy Policy forms part of our agreement with you and should be read alongside these Terms.
The information you provide in the questionnaire is sensitive. We take our data protection obligations seriously and will not use your personal data for any purpose other than providing the service and as described in our Privacy Policy.
If you are unhappy with any aspect of our service, please contact us:
We will acknowledge your complaint within 2 working days and aim to provide a substantive response within 14 working days. Where a complaint requires more detailed investigation, we will notify you and provide a revised timescale.
We are not currently a member of an alternative dispute resolution (ADR) scheme. If your complaint is not resolved to your satisfaction, you may seek redress through the courts.
14.1 Entire agreement. These Terms and the Privacy Policy constitute the entire agreement between you and Waris in relation to the service and supersede all prior communications, representations, and understandings.
14.2 Variation. We may update these Terms at any time. Updates take effect for new orders from the date of publication. We will notify existing customers of material changes by email.
14.3 Severability. If any provision of these Terms is found by a court to be invalid, unenforceable, or illegal, that provision will be severed and the remainder of the Terms will continue in full force and effect.
14.4 Waiver. A failure to exercise or delay in exercising any right under these Terms does not constitute a waiver of that right.
14.5 Assignment. You may not assign or transfer any rights under these Terms without our prior written consent. We may assign our obligations to a successor entity on written notice to you, provided the successor assumes all obligations under these Terms.
14.6 Force majeure. We will not be in breach of these Terms, and will not be liable, for any failure or delay in performance caused by events outside our reasonable control, including natural disasters, cyberattacks, government action, or failure of third-party services. We will take reasonable steps to mitigate such events and notify you promptly.
14.7 Governing law and jurisdiction. These Terms are governed by the law of England and Wales. Any dispute arising under or in connection with these Terms (including non-contractual disputes) shall be subject to the exclusive jurisdiction of the courts of England and Wales, save that we reserve the right to bring proceedings against you in any jurisdiction where you are resident.